Avaya SeCom Excellence Plus, senior-friendly desk phone
4999085379
SeCom Excellence is a comfortable, senior-friendly desk phone. It has been specifically developed to meet the needs of older people and to actively support care staff in senior care facilities. As a resident emergency call device in the SeCom scenario, it meets the requirements of the German Minimum Building Regulations for Care Homes for call systems and telephones, DIN EN 50134 (social alarm systems) and DIN VDE 0834 (call systems...) for application area A.
Safety and care convenience
Integrated, monitored resident emergency call functions in the SeCom scenario:
- Illuminated emergency call button with nurse symbol
- Operating indicator (LED, green)
- Vital sign button (smiley)
- Nurse jack socket (e.g. for presence marking, emergency call reset, assistance call triggering)
- Hands-free activation when an emergency call is triggered (automatic activation on carer call-back)
- Emergency call triggering even when the handset is on-hook
- Reassurance indicator (LED) when an emergency call is triggered
- Automatic emergency call repetition
- Connection for pear push button
- Intercom function when the SeCom unit is connected to a home emergency call centre HNZ (prerequisite: protocol compatibility between HNZ and SeCom EAW card)
Accessible telephony
- Extra-large, concave dialling and function keys with increased key spacing for secure finger guidance
- Contrasting colours for the handset cradle and number pad for easier operation by visually impaired users
- Bright, large display with self-explanatory pictograms
- Ergonomically designed handset cradle with recessed grip
- Intelligent volume control for handset and loudspeaker with + / - keys
- Integrated inductive coupler for hearing aid compatibility
- Handset key for answering and ending calls in specific care situations, e.g. when using a headset
Efficient hygiene
- Long-lasting antibacterial surfaces thanks to a patented, organic, non-toxic plastic additive
General features
- 16-digit 7-segment display with pictograms
- Display backlight when – handset is lifted – line is seized via loudspeaker key (hands-free) – incoming call – hands-free activation in an emergency call scenario
- Standard dialling via keypad
- Redial
- Speed dialling (4 destinations)
- Direct dial / barring programmable – optional prevention of air-interface calls
- Hands-free / loudspeaker listening
- Signal key (flash time 80 ms, 120 ms or 600 ms programmable)
- DTMF dialling set as standard
- Ringer volume (7 levels) programmable
- Ringer melody (7 melodies) programmable
- Operating modes: operation on the SeCom dialler and in “Economy” mode with reduced SeCom features

Refurbished by INTERTRADE (Made in Germany)
- Top quality
- Function tested
- Fully cleaned
- Packaged in an individual box
- 12-month warranty
| Item information | Value |
|---|---|
| Product type: | Resident telephone |
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40547 Düsseldorf , Deutschland
E-Mail: kundensupport@avaya.com
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